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Current Positions Available

CLIENT SERVICES COORDINATOR

Job: Client Services Coordinator, Full-time (M-F 9 am to 5 pm, with at least one or two Saturdays per month)

Job Purpose: To respectfully, compassionately, kindly and lovingly provide and coordinate the agency’s resources to clients, ensuring timely care to babies and toddlers in crisis. Position works primarily on program-related activities dealing with client in-take/out-take and program support services, and provides varied clerical office support tasks. Provides program services at the agency’s various locations including main branch, BabyMobiles and other locations.

Position Qualifications:
-One to two years customer services experience desirable.
-Must possess strong oral and written communication skills.
-Must have the ability to excel in a diverse, collaborative team environment.
-Must have good planning and coordination skills.
-Knowledge of telephone and business machine operations; skilled in the use of personal computers and related software.
-Possess a high level of interpersonal skills to handle sensitive and confidential Infant Crisis Services, client, donor, and employee information and situations.
-Ability to understand various Infant Crisis Services operations and procedures.
-Able to maintain a professional, customer service-oriented attitude at all times.
-Ability to meet face-to-face with a diverse clientele, foster rapport, deliver information, counsel, and refer with sensitivity to cultural issues.
-Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner.
-Possess a high level of initiative, effort and commitment towards completing assignments efficiently.
-Ability to work with minimum supervision and demonstrate attention to detail.

Position Requirements:
-Minimum high school diploma or GED
-Must be Spanish and English bilingual
-Must be willing/able to drive large vehicles (does not require special drivers’ license)
-Must have the flexibility and willingness to occasionally work on evenings and weekends when required, as well as scheduled travel in the state of Oklahoma as required (typically one to two Saturdays a month).
-Must be willing/able to obtain car seat technician certification (Infant Crisis Services will pay for certification upon hire).
-Must adhere to Infant Crisis Services core values of respect, compassion, kindness and love.

How to Apply:
If this position sounds like a good fit for you and you meet the position requirements, please apply using the form below.

An Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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    I certify that answers given herein are true and complete to the best of my knowledge. I authorize investigation of all statements contained in this application for employment as may be necessary in arriving at an employment decision. This application for employment shall be considered active for a period of time not to exceed 45 days. Any applicant wishing to be considered for employment beyond this time period should inquire as to whether or not applications are being accepted at that time. I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an "at will" nature, which means that the employee may resign at any time and the employer may discharge the employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization. In the event of employment, I understand that false or misleading information given in my application or interview(s) may result in discharge. I also understand that I am required to abide by all rules and regulations of the employer. A Background Check is required for employment. I give my permission for the above and I understand that employment is contingent upon the results. Additional employment information may be requested.
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Infant Crisis Services, Inc
Donald W. Reynolds Center
4224 N. Lincoln Blvd
Oklahoma City, OK 73105
405-528-3663

Donor door hours are:
Monday – Friday 8:00 am to 5:00 pm and Saturday 9:00 am to 12:00 pm.
Service hours are:
Monday – Friday 9:00 am to 4:00 pm and Saturday 9:00 am to 12:00 pm.