Current Positions Available
CLIENT SERVICES COORDINATOR
Job: Client Services Coordinator, Full-time (M-F 9 am to 5 pm, with at least one or two Saturdays per month)
Job Purpose: To respectfully, compassionately, kindly and lovingly provide and coordinate the agency’s resources to clients, ensuring timely care to babies and toddlers in crisis. Position works primarily on program-related activities dealing with client in-take/out-take and program support services, and provides varied clerical office support tasks. Provides program services at the agency’s various locations including main branch, BabyMobiles and other locations.
-One to two years customer services experience desirable.
-Must possess strong oral and written communication skills.
-Must have the ability to excel in a diverse, collaborative team environment.
-Must have good planning and coordination skills.
-Knowledge of telephone and business machine operations; skilled in the use of personal computers and related software.
-Possess a high level of interpersonal skills to handle sensitive and confidential Infant Crisis Services, client, donor, and employee information and situations.
-Ability to understand various Infant Crisis Services operations and procedures.
-Able to maintain a professional, customer service-oriented attitude at all times.
-Ability to meet face-to-face with a diverse clientele, foster rapport, deliver information, counsel, and refer with sensitivity to cultural issues.
-Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner.
-Possess a high level of initiative, effort and commitment towards completing assignments efficiently.
-Ability to work with minimum supervision and demonstrate attention to detail.
-Minimum high school diploma or GED
-Must be Spanish and English bilingual
-Must be willing/able to drive large vehicles (does not require special drivers’ license)
-Must have the flexibility and willingness to occasionally work on evenings and weekends when required, as well as scheduled travel in the state of Oklahoma as required (typically one to two Saturdays a month).
-Must be willing/able to obtain car seat technician certification (Infant Crisis Services will pay for certification upon hire).
-Must adhere to Infant Crisis Services core values of respect, compassion, kindness and love.
How to Apply:
If this position sounds like a good fit for you and you meet the position requirements, please apply using the form below.